What is the check-in and check-out policy at Novotel London West?
Check-in is at 15:00 and check-out is at 12:00.
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Novotel London West – A Favorite for Families in London
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Key details
About the Hotel
1 Shortlands, London, W6 8DR,
- Near Hammersmith
Very good
7.9
7.9
3.6
4-star eco-friendly hotel in Hammersmith with award-winning service and exclusive fitness access
Awards & Recognition
The Novotel London West has received
Rooms & Family Amenities
The hotel offers 630 spacious rooms, including suites with tea and coffee makers. Family-friendly amenities include a
Dining & Bars
Two on-site restaurants serve guests:
Location & Transport
The hotel sits a 5-minute walk from Hammersmith Underground Station, providing
Business & Events
The hotel has 40 meeting and event spaces that can accommodate up to 1,000 guests, making it one of London's most flexible venues. Business travelers benefit from a 24-hour front desk, express check-in/check-out, and a business centre. On-site parking and a parking garage are available for convenience.
Highlights
Awards: 16 hospitality awards in the past 4 years
Fitness: Exclusive access to Virgin Active health club
Events: 40 meeting spaces for up to 1,000 guests
Dining: Aroma Restaurant buffet & Artisan Grill à la carte
Location: 5-min walk to Hammersmith Underground, easy Heathrow access
Family: Kids' club and accessible rooms
“This 4-star Hammersmith hotel makes a practical choice, particularly for business travellers needing event space and transport links to Heathrow. I noted the fitness suite and multiple dining options are a definite plus. Though some past guests mention basic rooms, its awards for hospitality suggest a reliable experience overall.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Executive Room2 persons24 sq. feet1 King-size bedAir conditioningBathtubroom details
- Superior Twin Room2 persons24 sq. feet2 Single bedsAir conditioningBathtubroom details
- Superior Queen Room Sofa2 persons24 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Public parking is possible on site at GBP 3.50 per hour.
Services
- Room service
- Housekeeping
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Heating
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Novotel London West, dining options cater to diverse tastes with a mix of family-friendly and modern environments. Aroma Restaurant offers an inviting atmosphere for all-day meals, while Artisan provides a sophisticated setting for evening dining, ensuring a delightful culinary experience at any time of the day.
Novotel London West Location
1 Shortlands, London, W6 8DR,
Explore London
Local Experiences
Victoria and Albert Museum
35 minutes' walk
World-class design and art exhibits, including fashion and textiles. Free admission and special exhibitions available.
Natural History Museum
35 minutes' walk
Famous for its dinosaur gallery and stunning architecture. Engaging exhibits make it ideal for families.
Kensington Palace
30 minutes' walk
Historic royal residence with beautiful gardens. Offers exhibitions on royal life and unique guided tours.
Hammersmith Apollo
9 minutes' walk
Iconic venue hosting concerts and comedy shows. A lively atmosphere perfect for a night out.
Hiking at Kensington Gardens
35 minutes' walk
Beautiful gardens perfect for walking. Features serene pathways and the iconic Albert Memorial.
Yoga Sessions at Local Studios
5 minutes' walk
Relaxing yoga sessions available nearby. Check for beginner classes or private sessions to unwind.
Cycling in Bishops Park
30 minutes' walk
Peaceful park with cycling paths. Rentals available for a fun outdoor experience or leisurely ride.
Suzu
3 minutes' walk
Japanese cuisine with a cozy atmosphere. Signature dishes include sushi and ramen; vegan options available.
Artisan Grill
5 minutes' walk
Casual eatery specializing in grilled dishes and burgers. Family-friendly with vegetarian options.
Villagio Restaurant
6 minutes' walk
Italian dining with a warm ambiance. Known for wood-fired pizzas and homemade pasta; reservations recommended.
Hammersmith Apollo
9 minutes' walk
Concert venue with a vibrant atmosphere. Features a variety of live performances and special events.
Local Pubs and Bars
5 minutes' walk
Several pubs nearby offering cozy settings and live music. A great place to mingle with locals and travelers alike.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at GBP 3.50 per hour.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 21.75 per person.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Hungarian, Romanian, Japanese, Chinese, Polish, Greek, Russian, Arabic, Hindi, Bahasa Indonesian, Bengali, Malayalam, Mongolian, Panjabi / Punjabi, Albanian, Tamil, Telugu, Urdu
Year renovated:
2012
Number of floors:
9
Number of rooms:
630
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show more
Pros
Great location
Comfortable bed
Free snacks
Convenient parking
Cons
Loud knocking
No kettle
Guest reviewsbased on 5229 reviews
Luna from Italy
Family with children
Executive Room
4 nights in November 2025
|
Reviewed: December 26, 2025
9.0/10
functional stay near hammersmith
helpful staff quiet room simple gym
i found the staff to be helpful. alex was particularly thanked by me. the room was quiet and comfortable which worked out well. the simple gym was good. underground access is close, and parking is a bonus.
Location
9/10
the hotel is close to three metro lines. the hammersmith bus station is nearby too. travel to central areas becomes easier. various locations can be reached easily.
Service
8/10
staff booked us in early. this facilitated us with a young child. reception staff were helpful and polite. i believe a manager working on the 16th had a real personal touch.
Rooms
9/10
rooms have comfort and spaciousness. they have excellent amenities too. rooms are ideal. rooms provide a convenient retreat.
Dining
10/10
breakfast includes many options. the choice had vegan options included. products appear to be fresh. the variety met expectations.
0 Helpful
|
Luna from Spain
Family with children
Executive Room
3 nights in November 2025
|
Reviewed: December 21, 2025
6/10
average stay, some drawbacks
missing sofa poor soundproofing
my executive room lacked a sofa, though it was promised. the location near the staff entrance meant constant noise from the door opening and closing. soundproofing was not good, disruptive. i had hoped for a quieter stay.
0 Helpful
Luna from Italy
Family with children
Executive Room
3 nights in August 2025
|
Reviewed: September 02, 2025
8.3/10
Clean hotel close to transport
convenient location helpful staff triple glazed windows
the hotel location is very good near the station. i found it easy to reach the area and there are shops nearby. staff helped with directions, i appreciated it. the room had triple glazed windows, a good feature.
the room was quite dated to me. the ac barely gave any cold air even at the lowest setting. i had to open the windows for fresh air, though there was noise from the street.
Location
9/10
the hotel enjoys a position close to transport options. there is pub, poly, hyper tesco are within a short walk. convenience is definitely a plus .
Service
8/10
the reception team is helpful, and they appear polite. staff assisted with finding items, that was helpful. some team members offered free drinks for a birthday.
Rooms
8/10
the rooms are generally tidy and spacious. rooms come upgraded at no extra cost. many rooms feature triple glazed windows, the noise reduction is apparent.
Dining
8/10
the breakfast offers many options. some guests consider the price high. the hotel has a self service area with drinks and snacks.
0 Helpful
|
Walter from Germany
Business traveller
Superior Twin Room
3 nights in June 2025
|
Reviewed: June 23, 2025
9/10
Excellent Stay with Great Amenities
convenient location coffee machine friendly staff comfortable bed
I found the location very convenient. It was close to public transportation and several restaurants. The room included a capsule coffee machine, which I appreciated. The fitness center had adequate equipment, including treadmills. exercise equipment. gym setup The complimentary drinks offered upon arrival were a nice touch! The staff was generally supportive. I also found the linens were changed regularly. The bathroom included amenities expected of a 4-star hotel. fresh linens, regular room service. The breakfast range was quite extensive. I found it had a good variety. The hotel offers laundry services. The room also included convenient single-use amenities such as a shaving kit. breakfast variety, good services The hotel has parking, useful. The rooms have both water and a refrigerator. The beds were comfortable. adequate parking, functional refrigerator
Dining
9/10
The open-buffet breakfast featured a large selection of items. There was a variety of both hot and cold options available. I could also choose from several types of coffee and tea. It was a satisfying experience.
0 Helpful
|
Show more reviews
FAQs
About Novotel London West
How far is Novotel London West from the nearest underground station?
The hotel is located just 0.5 km from Hammersmith Underground Station.
What fitness facilities are available at Novotel London West?
Guests have access to the In Balance Fitness Suite and can also use the Virgin Active health club, featuring a swimming pool and gym.
What dining options are available on-site at Novotel London West?
The hotel features two restaurants, Aroma and Artisan, along with Mirrors Bar & Terrace for drinks.
Does Novotel London West offer Wi-Fi in guest rooms?
Yes, free Wi-Fi is available in all guest rooms.
What are some attractions near Novotel London West?
Nearby attractions include Hammersmith Apollo (0.5 km) and Westfield London (1 km).
Is there an extra charge for breakfast at Novotel London West?
Yes, breakfast is available for an additional charge of 21 GBP.
What languages do the staff speak at Novotel London West?
The staff at the hotel speak multiple languages, including English.
What amenities can guests expect in the rooms at Novotel London West?
Rooms are equipped with air conditioning, a flat-screen TV, coffee and tea makers, and en-suite bathrooms.
How far is Novotel London West from London Heathrow Airport?
The hotel is 25 km from London Heathrow Airport.
Does Novotel London West provide any services for business travelers?
The hotel features flexible meeting spaces and business services suitable for corporate meetings.
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