Novotel London West Exterior photoNovotel London West Exterior photoNovotel London West Exterior photo
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From176US$ /night
Check-in
05May2026Select date
Check-out
06May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 Shortlands, London, United Kingdom, W6 8DR
-
Near Hammersmith
Great
8.0
7.9
/10
3.6
/5

Amenities

Novotel London West provides extensive conference and event facilities, including over 27 meeting rooms with a capacity to host up to 1,200 guests. The hotel includes a fitness center equipped with modern workout equipment. Guests can enjoy onsite dining options at the Artistry Restaurant and the Gourmet Bar for a range of international dishes.

Rooms

The hotel offers 630 spacious guest rooms, including standard, superior, and executive options. Each room features high-quality bedding and adjustable climate control for guest comfort. Premium bedding and ergonomic workspaces cater to both leisure and business travelers.

Location

Conveniently located in the London Borough of Hammersmith, the hotel is a short walk from Hammersmith and Barons Court underground stations. Its proximity to attractions like the Royal Albert Hall and Westfield London makes it a strategic base for exploring the city. Local transport options offer easy access to central London and beyond.

Dining

Artistry Restaurant offers a diverse menu featuring locally sourced ingredients and seasonal dishes. The Gourmet Bar provides a relaxed setting for drinks and light meals throughout the day. The hotel also accommodates special dietary needs and offers children's menus.

Business Facilities

With multiple fully equipped meeting spaces, the hotel caters to various corporate events and conferences. High-tech audiovisual equipment is available to meet the needs of business presentations and meetings. Novotel London West's dedicated event planning team supports organizers in executing seamless events.

Highlights

Location: Short walk from Hammersmith and Barons Court underground stations

Rooms: 630 spacious guest rooms with premium bedding

Dining: Artistry Restaurant offering seasonal dishes

Business Facilities: 27 meeting rooms with capacity up to 1,200 guests

“This 4-star Hammersmith hotel makes a practical choice, particularly for business travellers needing event space and transport links to Heathrow. I noted the fitness suite and multiple dining options are a definite plus. Though some past guests mention basic rooms, its awards for hospitality suggest a reliable experience overall.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Executive Room
2 persons
260 sq. feet 
1 King-size bed
Shower
Coffee machine
Superior Twin Room
2 persons
260 sq. feet 
2 Single beds
Shower
Heating
Superior Queen Room Sofa
2 persons
260 sq. feet 
1 King-size bed
Shower
Heating
Executive Premium Room a Queen Bed
2 persons
260 sq. feet 
1 King-size bed
Shower
Coffee machine
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Novotel London West, dining options cater to diverse tastes with a mix of family-friendly and modern environments. Aroma Restaurant offers an inviting atmosphere for all-day meals, while Artisan provides a sophisticated setting for evening dining, ensuring a delightful culinary experience at any time of the day.
Novotel London West Restaurant photo
Novotel London West Restaurant photo
Novotel London West Restaurant photo

Aroma Restaurant

International
Ambiance
Family-friendly and welcoming, perfect for gatherings or quiet meals.
Key Offerings
A range of delicious dishes accommodating dietary needs such as Halal, vegetarian, and gluten-free options, served buffet-style for breakfast, lunch, and dinner.
Reservation
Not needed
Breakfast: 06:00 - 10:30, Dinner: 17:30 - 22:00 daily

ARTISAN

International
Ambiance
Modern and stylish, creating an elegant dining experience with a relaxed vibe.
Key Offerings
A carefully curated menu featuring Halal, vegetarian, vegan, gluten-free, and dairy-free choices for a memorable dinner outing.
Reservation
Recommended
Dinner: 18:00 - 22:00 daily

Novotel London West Location

1 Shortlands, London, United Kingdom, W6 8DR
Map view
1 Shortlands, London, United Kingdom, W6 8DR
Nearby
Mall
Kings Mall Shopping Centre
1800 ft
Mall
Marks & Spencer Hammersmith
1800 ft
Restaurants
Artisan Grill
1200 ft
Novotel London West One Shortlands
Suzu
700 ft
170-172 Hammersmith Road
Villagio Restaurant
1500 ft
206-208 Hammersmith Road
Latymers
1400 ft
157 Hammersmith Road
Truth
2100 ft
34 Fulham Palace Road
Nando's Hammersmith
1400 ft
22-26 Hammersmith Broadway 22-26
Hooked Fish Bar
2100 ft
36 Fulham Palace Road
Belushi's
1500 ft
28 Hammersmith Broadway
The Melody Restaurant
1500 ft
153 Hammersmith Road
Explore London
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Victoria and Albert Museum
Victoria and Albert Museum
35 minutes' walk
World-class design and art exhibits, including fashion and textiles. Free admission and special exhibitions available.
Natural History Museum
Natural History Museum
35 minutes' walk
Famous for its dinosaur gallery and stunning architecture. Engaging exhibits make it ideal for families.
Kensington Palace
Kensington Palace
30 minutes' walk
Historic royal residence with beautiful gardens. Offers exhibitions on royal life and unique guided tours.
Hammersmith Apollo
Hammersmith Apollo
9 minutes' walk
Iconic venue hosting concerts and comedy shows. A lively atmosphere perfect for a night out.
Hiking at Kensington Gardens
35 minutes' walk
Beautiful gardens perfect for walking. Features serene pathways and the iconic Albert Memorial.
Yoga Sessions at Local Studios
5 minutes' walk
Relaxing yoga sessions available nearby. Check for beginner classes or private sessions to unwind.
Cycling in Bishops Park
30 minutes' walk
Peaceful park with cycling paths. Rentals available for a fun outdoor experience or leisurely ride.
Suzu
Suzu
3 minutes' walk
Japanese cuisine with a cozy atmosphere. Signature dishes include sushi and ramen; vegan options available.
Artisan Grill
Artisan Grill
5 minutes' walk
Casual eatery specializing in grilled dishes and burgers. Family-friendly with vegetarian options.
Villagio Restaurant
Villagio Restaurant
6 minutes' walk
Italian dining with a warm ambiance. Known for wood-fired pizzas and homemade pasta; reservations recommended.
Hammersmith Apollo
Hammersmith Apollo
9 minutes' walk
Concert venue with a vibrant atmosphere. Features a variety of live performances and special events.
Local Pubs and Bars
5 minutes' walk
Several pubs nearby offering cozy settings and live music. A great place to mingle with locals and travelers alike.
Tips on navigating the city
City Centre
London11 min  ·  4.2 mi
Airports
London Heathrow (LHR)31 min  ·  12.6 mi
London City (LCY)33 min  ·  13.3 mi
Train
Kensington Olympia Train Station12 min  ·  3300 ft
Kensington (Olympia) Train Station12 min  ·  3300 ft
Underground
Hammersmith (Circle and Hammersmith & City lines)5 min  ·  1400 ft
Bus
Bus stop3 min  ·  700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at GBP 3.50 per hour.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP21.75 per person per day. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Hungarian, Romanian, Japanese, Chinese, Polish, Greek, Russian, Arabic, Hindi, Bahasa Indonesian, Bengali, Malayalam, Mongolian, Panjabi / Punjabi, Albanian, Tamil, Telugu, Urdu
Year renovated:
2012
Number of floors:
9
Number of rooms:
630

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Novotel London West is often chosen for its excellent location, particularly convenient for the Eventim Apollo and a short walk to Hammersmith's shops, restaurants and tube station. Many guests find the rooms spacious and clean, with comfortable beds and effective temperature control, though a few have mentioned room odors on occasion. The breakfast buffet generally receives positive feedback for its selection, with some guests particularly appreciating the included snacks.
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Review score
Based on 2589 verified reviews
7.8/10
Very good
77%
Recommend
Location
8.8/10
Staff
8.5/10
Paid Wi-Fi
6.7/10
Breakfast
7.5/10
Pros
Great location
Comfortable bed
Free snacks
Convenient parking
Cons
Loud knocking
No kettle
Guest reviews
based on 2589 reviews
7.8/10
based on 5273 reviews
4/5
based on 4915 reviews
8.0/10
Luna from Italy
Family with children
Executive Room
4 nights in November 2025
|
Reviewed:December 26, 2025
9.0/10

functional stay near hammersmith

helpful staffquiet roomsimple gym
i found the staff to be helpful. alex was particularly thanked by me. the room was quiet and comfortable which worked out well. the simple gym was good. underground access is close, and parking is a bonus.
Location
9/10
the hotel is close to three metro lines. the hammersmith bus station is nearby too. travel to central areas becomes easier. various locations can be reached easily.
Service
8/10
staff booked us in early. this facilitated us with a young child. reception staff were helpful and polite. i believe a manager working on the 16th had a real personal touch.
Rooms
9/10
rooms have comfort and spaciousness. they have excellent amenities too. rooms are ideal. rooms provide a convenient retreat.
Dining
10/10
breakfast includes many options. the choice had vegan options included. products appear to be fresh. the variety met expectations.
0 Helpful
|
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Luna from Spain
Family with children
Executive Room
3 nights in November 2025
|
Reviewed:December 21, 2025
6/10

average stay, some drawbacks

missing sofapoor soundproofing
my executive room lacked a sofa, though it was promised. the location near the staff entrance meant constant noise from the door opening and closing. soundproofing was not good, disruptive. i had hoped for a quieter stay.
0 Helpful
Luna from Italy
Family with children
Executive Room
3 nights in August 2025
|
Reviewed:September 02, 2025
8.3/10

Clean hotel close to transport

convenient locationhelpful stafftriple glazed windowsdated room
the hotel location is very good near the station. i found it easy to reach the area and there are shops nearby. staff helped with directions, i appreciated it. the room had triple glazed windows, a good feature.
the room looked quite dated to me. the ac barely gave any cold air even at the lowest setting. i had to open the windows for fresh air, though there was noise from the street.
Location
9/10
the hotel enjoys a position close to transport options. there is pub, poly, hyper tesco are within a short walk. convenience is definitely a plus .
Service
8/10
the reception team is helpful, and they appear polite. staff assisted with finding items, that was helpful. some team members offered free drinks for a birthday.
Rooms
8/10
the rooms are generally tidy and spacious. rooms come upgraded at no extra cost. many rooms feature triple glazed windows, the noise reduction is apparent.
Dining
8/10
the breakfast offers many options. some guests consider the price high. the hotel has a self service area with drinks and snacks.
0 Helpful
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Walter from Germany
Business traveller
Superior Twin Room
3 nights in June 2025
|
Reviewed:June 23, 2025
9/10

Excellent Stay with Great Amenities

convenient locationcoffee machinefriendly staffcomfortable bed
I found the location very convenient. It was close to public transportation and several restaurants. The room included a capsule coffee machine, which I appreciated. The fitness center had adequate equipment, including treadmills. exercise equipment. gym setup The complimentary drinks offered upon arrival were a nice touch! The staff was generally supportive. I also found the linens were changed regularly. The bathroom included amenities expected of a 4-star hotel. fresh linens, regular room service. The breakfast range was quite extensive. I found it had a good variety. The hotel offers laundry services. The room also included convenient single-use amenities such as a shaving kit. breakfast variety, good services The hotel has parking, useful. The rooms have both water and a refrigerator. The beds were comfortable. adequate parking, functional refrigerator
Dining
9/10
The open-buffet breakfast featured a large selection of items. There was a variety of both hot and cold options available. I could also choose from several types of coffee and tea. It was a satisfying experience.
0 Helpful
|
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FAQs
About Novotel London West
What is the check-in and check-out policy at Novotel London West?
Check-in is at 15:00 and check-out is at 12:00.
How far is Novotel London West from the nearest underground station?
The hotel is located just 0.5 km from Hammersmith Underground Station.
What fitness facilities are available at Novotel London West?
Guests have access to the In Balance Fitness Suite and can also use the Virgin Active health club, featuring a swimming pool and gym.
What dining options are available on-site at Novotel London West?
The hotel features two restaurants, Aroma and Artisan, along with Mirrors Bar & Terrace for drinks.
Does Novotel London West offer Wi-Fi in guest rooms?
Yes, free Wi-Fi is available in all guest rooms.
What are some attractions near Novotel London West?
Nearby attractions include Hammersmith Apollo (0.5 km) and Westfield London (1 km).
Is there an extra charge for breakfast at Novotel London West?
Yes, breakfast is available for an additional charge of 21 GBP.
What languages do the staff speak at Novotel London West?
The staff at the hotel speak multiple languages, including English.
What amenities can guests expect in the rooms at Novotel London West?
Rooms are equipped with air conditioning, a flat-screen TV, coffee and tea makers, and en-suite bathrooms.
How far is Novotel London West from London Heathrow Airport?
The hotel is 25 km from London Heathrow Airport.
Does Novotel London West provide any services for business travelers?
The hotel features flexible meeting spaces and business services suitable for corporate meetings.

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